Shipping & Deliveries
WHEN WILL MY ORDER SHIP?
We offer FREE same day shipping on all products purchased on www.mdrnmood.com as long as your order total exceeds $25+! This means your order will ship the same day if purchased before 3pm (PST) . All orders are shipped via USPS First class shipping (3-5 business days). If you would like to update your shipping speed we offer many options:
FREE - USPS First Class Shipping 3-5 business days (Orders $25+)
$3.99 - USPS Frist Class Shipping (3-5 business days)
$6.99 - USPS Priority Shipping (2-3 business days)
$21.99 - USPS Express Shipping (1-2 business days)
MDRN MOOD only ships on business days. Monday - Friday. We do not ship packages on weekends. If your order is placed after 3pm (PST) on Friday it will ship the following Monday.
*Please understand that business days do not include weekends or holidays such as New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas
DO YOU SHIP TO MY STATE?
MDRN MOOD Currently Ships to all 50 states!
WHEN WILL I RECEIVE MY ORDER AFTER IT SHIPS?
Most of our orders ship via USPS. USPS' shipping time is on average 3-5 business days. We are not liable for any delays once the item has been picked up*. Please contact USPS directly if you have any additional concerns.
*We are not responsible for any shipping deliveries that may be affected by natural occurrences such as but not limited to weather, COVID-19, Holiday rush, and lost packages.
WHAT DO I DO IF MY PACKAGE IS LOST?
Although this is a rare case, a damaged or lost package is another reason why you may experience USPS shipping delays. If you haven't received your package for more than 7 days after the estimated delivery time frame, you should consider raising the issue with USPS.
Consider submitting a Missing Mail search request online at MissingMail.USPS.com or file a claim for insured items meeting the appropriate time frame. You can also visit your local post office for assistance in filling out a Missing Mail request.